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With an average of 2,000 emails a day, we are
constinuosly looking for ways to upgrade our support services and offer faster
responses and better self-help facilities to serve you more efficiently. Check
out these three ways to get in touch with us. |
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1. 05:00 GMT to 14:00 GMT self-help option (+622 157853710) with automated responses to common enquiries such as those on GMI Administration, Marketing and Support.
2. Live chat facility (gmiexpress.net) where you can interact with service agents. Available daily from 11am-6pm (GMT +8).
3. E-mail for pre enquiries support@gmiexpress.net, where responses will be given within 12 hours.
We also welcome our members and visitors to send their emails regarding technical issues, updates and any other issue to the respective country support centre as below :
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Indonesia : help_ indonesia@gmiexpress.net
India: help_india@gmiexpress.net
Customer Care is available 24/7 by Email and provides a 16 to 24 hour response time. Our technical support email is support@gmiexpress.net. We also welcome our members and visitors to review our detailed frequently asked questions. Both customer support and FAQ's are available from our non members section.
Feedback and Suggestions
If your question is regarding gmiexpress.ws products not featured in the gmiexpress.net website, or feedback and suggestions, please send an email to admin@gmiexpress.net
Additional Technical / Customer Support - Live Chat
we offer technical support through live chat to help our Clients instantly on our website in a secure and real-time environment. |
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Regional Exchanger Bali (P$ Trader) :
GMI Username : belalang
HP : (+62) 361 235659
(+62) 361 262427
E-mail id : arthadanadps@indosat.net.id
Regional Representative Office Bali :
badak agung XVTIII No:9, Bali.
Regional Exchanger Palembang (P$ Trader) :
GMI Username : wingmi74
HP : (+62)0711-360497
E-mail id : simceve@yahoo.com
Regional Representative Office Palembang :
Jl.Trikora no.3011c demang lebar daun palembang 30137.
BANK BCA
Account Number : 0212151716 (Erwin)
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International HQ :
Level 40 Tower Two, Petronas Twin TOwers,
Kuala Lumpur City Centre, 50088,
Kuala Lumpur, Malaysia.
E-mail : support@gmiexpress.net
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Indonesia Rep. Office :
Sampoerna Strategic Square,
South Tower, 30th Floor,
Jl. Jend. Sudirman Kav. 45-46.
Jakarta 12930 Indonesia.
Tel Enquiry : +62 21 2993 0807
Fax : +62 21 2993 0888
E-mail : help_indonesia@gmiexpress.net |
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